Privacy policy

This policy explains how Catherine Collins Recruitment ("we", "us") collects and uses personal information when you visit this website, make an enquiry, register with us or apply for a role. If you are a candidate, please also read our candidate privacy notice, which explains recruitment processing in more detail.

Who we are

Catherine Collins Recruitment is the data controller for the personal information described here. Contact: alexia@catherinecollinsrecruitment.co.uk · 07801 631612 · Farnham, Surrey.

Information we collect

• Enquiries from employers: your name, job title, company, contact details and the details of the role you are recruiting for.
• Candidate registrations and applications: see the candidate privacy notice.
• General messages: your name, contact details and what you tell us.
• Website usage: essential technical information needed to run the site securely. With your consent only, anonymous analytics about how the site is used (see our cookie policy).

We do not ask for, and ask you not to send, special category information (such as health, religion or ethnicity) through our forms.

How we use it and our lawful basis

• To respond to your enquiry and provide our recruitment services — legitimate interests or, where we are entering into an agreement with you, contract.
• To keep business records and meet legal obligations, including under the Conduct of Employment Agencies and Employment Businesses Regulations 2003 — legal obligation.
• To send occasional updates only where you have opted in — consent, which you can withdraw at any time.
• To keep the website secure and prevent spam — legitimate interests.

Sharing

We do not sell personal information. We share it only with trusted service providers who help us run the business (website hosting, secure storage, email delivery), under contracts that protect your data, or where required by law. Candidate information is shared with employers only as described in the candidate privacy notice.

International transfers

Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement.

How long we keep information

We keep enquiry records for as long as needed to respond and for a reasonable period afterwards for business records (normally no longer than two years from our last contact), unless a longer period is required by law.

Your rights

You have the right to access, correct or delete your information, to restrict or object to processing, to data portability and to withdraw consent. Contact us at alexia@catherinecollinsrecruitment.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk, though we would appreciate the chance to put things right first.

Security

Our website uses encrypted connections. Documents you upload are stored privately, are never publicly accessible, and are available only to authorised staff.

Changes

We will update this policy when our practices change. The date at the top shows when it was last revised.